EDGE PLATINUM

Speciality one day workshops designed for maximum behavioural change. They are fast, fun filled and highly impactful. These workshops are not accredited

• The Azania Project - a Conflict Management Workshop
• The Dating Game - a Customer Service Workshop
• The Ticking Time Bomb - a Time Management Workshop
• Leadership Starts with Me - a Leadership Development Workshop
• The Cup Winning Coach - a Coaching and Mentoring Workshop
• The Powerful Presenter - a Presentation Skills Workshop
• Creating Winning Teams - a Team Leadership Workshop
• Do you know what's going on? - a Business Communication Workshop
• Eric the Eskimo - a Successful Selling Workshop
• OK, we're not the same! - a Diversity Workshop
• It's Not What You Say! - a Communication Workshop
• You want - I want - a Negotiation Worshop
• Iy's Broke Lets Fix It - a Problem Solving Worshop
• Just Chill - a Stress Worshop
• Dialing In - a Telephone Etiquette Worshop
• Why Did This Hapen - a Change Management Worshop
• You're Hired - a a Interview Skills Worshop
• What's Behind The Label? - an HIV Worshop
• An Accurate account - a Minute Taking Worshop
• Write Right - a Report Writing Worshop
• Did You Hear Me? - an Assertiveness Worshop

EDGE GOLD

Fully aligned and accredited short courses

• Conflict Management - 114226 - Interpret & manage conflicts within the workplace, NQF Level 5, Credits 8
• Customer Service - 242829 – Monitor the level of service to a range of customers, NQF Level 4, Credits 5
• Financial Management - 117156 – Interpret basic financial statements, NQF Level 4, Credits 4
• Leadership Development - 242824 – Apply leadership concepts in a work context, NQF Level 4, Credits 12
• Minute Taking - 13934 - Plan and prepare meeting communications, NQF Level 6, Credits 4
• Presentation Skills - 119472 – Accommodate audience and context needs in oral/signed communication, NQF Level 3, Credits 5
• Project Management - 10043 - Develop, implement & manage a project/ activity plan, NQF Level 5, Credits 5
• Report Writing - 110023 – Present information in report format, NQF Level 4, Credits 3
• Successful Selling - 10047 - Close a deal with a customer, NQF Level 5, Credits 5
• Telephone Etiquette - 14348 - Process incoming & outgoing telephone calls, NQF Level 2, Credits 3
• Time Management - 15234 - Apply efficient time management to the work of a department/division/section, NQF Level 5, Credits 4

EDGE SILVER

Non-accredited one day short courses

• Balancing Work and Home
• Brand Awareness
• Business Writing Skills
• Call Centre
• Change Management
• Dealing with Customers at Reception
• Emotional Intelligence
• Entrepreneurial Skills
• Events Management
• Key Accounts Management
• Labour Relations
• Team Motivation Goals
• Negotiation Skills
• Office Administration
• Performance Management
• Meeting Management
• Total Quality Management